Reduce load times to increase conversion rate
Champion Window had two systems responsible for managing appointment availability data. Red Hawk helped them roll out a change management initiative to reduce their dependency on one system.
- Engineered a caching solution that collects and optimizes data from both systems
- Reduces screen load times for consumers scheduling appointments
The new appointment app and caching solution has had a positive impact on Champion Window consumers:
15X Faster Screen Load Times
Screen load times were reduced from an average of 15 seconds to a sub-second response time.
Increase In Conversions
There has been a significant reduction in the number of consumers exiting the sales process during the scheduling process.