ALL projects developed are done so to support a process. Whether the project is an application, CRM customized workflow, website, or mobile application, the user experience IS a process. To that end, Red Hawk leverages the best-of-breed Business Process Management (BPM) software, IBM Blueworks Live, to support the consultation process, defining business processes and workflow requirements in process diagrams and detailed documentation that clearly identify milestones and activities with detail behind each. This approach significantly reduces re-work during the development cycle, leads to detailed support documentation, and ensures well thought out user experiences increasing ROI.
